Terms & Conditions

1. Purpose of Data Collection

This feedback system is operated by Eco Team Sri Lanka. Its primary purpose is to gather genuine guest insights regarding our hospitality, guiding, and conservation efforts. By participating, you help us maintain our high standards of service in the wilderness.

2. Data Privacy & Usage

We respect your privacy. All information submitted through this portal is handled as follows:

• Personal Identification: Your name and email address are used to validate that the feedback comes from a verified guest and to allow management to follow up on specific praise or concerns.
• Marketing: Submitting feedback does not automatically subscribe you to marketing emails unless you explicitly opt-in elsewhere.
• Security: We implement industry-standard security measures to protect your data from unauthorized access on our local servers.

3. Consent & Data Rights

By clicking "Submit Feedback", you acknowledge that you have read these terms and consent to the processing of your data. Under global data protection standards, you have the right to:

• Request a copy of the feedback you have submitted.
• Request the permanent deletion of your personal identifiers from our database.

4. Content Standards

To ensure a constructive environment, we ask that guests provide honest accounts of their stay. We reserve the right to exclude feedback from our analytics if it contains profanity, hate speech, or intentionally misleading information.